Vulnerable Software: Verint Workforce Optimization (WFO)
Vulnerability: Unauthenticated Information Disclosure via API
Affected Version: 15.1 (18.104.22.168634)
Vendor Homepage: Link
CVE Author: Tejas Nitin Pingulkar
Exploit Available: POC Available
About Affected Software:
Verint Workforce Optimization is a suite of unified software and services for capturing interactions and managing the performance of employees across the enterprise or in targeted areas of your business, including:
Verint WFO application provides functionality to download topology reports to authenticated users, however using direct object reference/API unauthenticated attacker can obtain reports.
Access URL: [IP/Domain]/wfo/rest/em-api/v1/topology/generation
Note: only most recently generated report can be obtained by attacker
Patch: Patched in version 15.2
2 May 2019 – Informed about vulnerability to Telligent.
3 May 2019 – Initial response.
3 May 2019 – Vulnerability reported.
3 May 2019 – Telligent forwarded details to WFO team.
7 May 2019 – followup with WFO
9 May 2019 – Telligent team confirmed that they will update soon
21 May 2019 – followup with WFO
21 May 2019 – followup with Telligent Team
21 May 2019 – email acknowledgment from Verint (WFO Team)
29 May 2019 – followup with WFO
29 May 2019 – followup with Telligent Team
29 May 2019 – Telligent Team replied back
30 May to till date – No response from both Team vulnerability was patched in 15.2 but no acknowledgment
17 September 2019- Vulnerability Published